Meet SARS expectations

Generate SARS-compliant Section 18A tax certificates and keep donors confident, compliant, and informed.

Why This Exists

Tax certificates exist to help South African donors legally claim tax deductions and to help organisations meet SARS reporting obligations. In-Contact removes the complexity by ensuring every Section 18A certificate is accurate, traceable, and issued on time — reducing risk, saving administrative effort, and strengthening donor trust.

What You Can Do

SARS Compliance

Ensure certificates meet SARS requirements, including mandatory donor details.

Data Collection

Easily identify missing donor details. Request missing details automatically from donors.

Certificate Tracking

Track issued, reissued, and cancelled certificates in one secure system.

Audit Readiness

Maintain a clear, auditable trail for funders, auditors, and SARS.

The Problem Without a System

Many organisations still rely on spreadsheets, manual templates, and email trails. This leads to errors, missing donor details, duplicated certificates, and compliance risk. In-Contact replaces fragile manual processes with a reliable, structured solution.

Common questions

A Section 18A tax certificate is a document issued to donors by approved South African non-profits that allows them to claim tax deductions for donations.

Yes. The system automatically generates certificates that meet SARS requirements, including mandatory donor details.

In-Contact identifies missing donor details and can automatically request the necessary information from donors.

Yes. You can track issued, reissued, and cancelled certificates in one secure system, ensuring complete visibility.

Yes. The system maintains a clear, auditable trail for funders, auditors, and SARS, reducing compliance risk.

Without a system, organisations rely on spreadsheets and manual templates, which can lead to errors, missing donor details, duplicate certificates, and compliance issues.

Yes. Multiple users can access the system, allowing teams to manage certificates collaboratively and efficiently.

By automating certificate generation, tracking, and donor communication, In-Contact significantly reduces manual work and error risk.